Weston, Florida

This guy is very impatient and thinks the world owes him everything and he jumps the gun without understanding what he’s even demanding. I’ll be nice and not say what I really want to say about him.

First he calls and leaves me a message, so I call him back.

Now I’m always very very discrete, so when his assistant (male) answers, I wouldn’t relay any information about who I was even though he started demanding to know where I was from.

At this point I just said I was Michelle returning his call, and that should have sufficed.

The next thing I know, he’s talking to me like I’m garbage, so I hang up on him. Then I try to call this Howard back again at another time, and I leave a message with a girl.

Howard keeps calling me and leaving messages on my voice mail, so I call him back again. When I finally get him, I end up spending 30 minutes of my time with him and so I finally told him I have to go, as it was clear he wasn’t just asking me 1 or 2 questions.

In fact, he got more than anyone else would normally get from me.

I don’t give away free consultation because this is what I do for a living, but I am more than happy to answer 1 or 2 questions for someone because I’m here to help, and potential clients have the right to know who they are talking to, so they can see I’m a real person who really knows the escort industry.

After I tell him I have to go, he tells me he will be purchasing my book on how to start and run an escort agency.

Then the day after I move on November 15th, 2006, he purchases, but e-mails me saying there is a problem. I didn’t understand what was going on, so I e-mailed him saying are you sure you purchased, because I couldn’t find any record that he had?

I only find out on December 2, 2006 (2 weeks later) that he did in fact purchase and my shopping cart allowed 2 transactions to go through for the same product, the Platinum Mentorship Package.

Unfortunately with the move and being backlogged with tons of e-mails, his order was lost in the shuffle.

Had he returned my e-mail, a dialog would have started, but he never did return that last e-mail of mine.

When I realized that 2 orders had gone through (still not sure if it was the shopping cart, or him that caused the 2 orders), I started following up with him more quickly instead of waiting for him to get back to me.

When I finally got him, that’s when he said he wanted a refund.

I apologized for the problem he may have encountered and then I realized that I now had to refund him $800 plus all service charges which amounted to a lot of money, so yes, I did start to freak out because this had already gone through my bank account.

He initially claimed that he wanted a refund because he didn’t receive the product. I told him I had been trying to reach him.

Then when I asked why he just didn’t want to receive the book which is what any reasonable client would want anyway since he had purchased in the first place, I got this nasty e-mail from him.

“Because I have reservations as to the accuracy of the information contained. When you had no idea about needing a license, I should have probably hung up the phone right there. A license is a requirement to run an agency legally. (he doesn’t know what he’s talking about)

Also I didn’t like you counting the minutes we were on the phone, and made it sound like you were doing me a favor by telling me about your product. I spend hours on the phone every day with people who don’t buy my products, but it’s part of the job. (he didn’t ask me about the product, he was asking me questions that were answered in the book, or that I would answer during a paid consultation session.)

The final straw was the complete lack of communication in regards to calling me to get this straightened out, when I told you of the software error; like you didn’t believe I attempted to place the order online.

Somewhere along the road, I lost confidence in your product, based on the way you conducted yourself as a business person. The total secrecy thing including a phone number to contact you at didn’t help the situation any. A reputable business person needs to be able to be contacted.

But I don’t really need ANY reason since I was billed, and received no product. Please just refund the money….”

While every customer has the right to their opinion, I tend to get upset when what they are saying makes no sense and isn’t true.

1. I don’t keep track of every city that requires or doesn’t require licensing in regards to escort agencies. If he had asked me about it and really listened, he would have gotten that my book is about how to run an escort agency (a business model), it doesn’t keep track of every single city in the entire world. To expect anyone to know all this information at the drop of a hat is unrealistic, but it’s clear he doesn’t listen, know about laws, regulations, etc., he just talks.
2. I am a consultant, not just an entrepreneur or writer. No consultant spends tons of free time on the phone when they charge by the minute. In fact, I’m very very generous with my free time. I gave him 30 minutes of free time with me, and he wasn’t even a paying customer. I cut the conversation short because it was clear he was taking advantage of my time.He’s clearly very uneducated when it comes to businesses that charge for time and he isn’t fit to run an escort service because he’d have girls talking for free to customers for god knows how long not even caring if customers booked or not.
3. I never disputed that he purchased. I get many different types of people all the time who think they have purchased when they haven’t. A lot of my clients are computer illiterate, or have computers that have issues that prevent transactions from going through. Clearly had I seen the e-mails, I would have known he purchased. It was a problem with software, or he double ordered and I e-mailed him, got no response back, so I thought he had just attempted to purchase, had a problem and disappeared which happens to me all the time.This is very common in the escort industry which he clearly knows nothing about.

   The minute I realized his order had gone through, I quickly stepped up to the plate trying to get him what he ordered and was very apologetic about the mix up.

   It’s clear he is an impatient person who only thinks of himself and can’t accept someone else’s apology or glitches that go on with life.

4. Lastly, I don’t give out my personal number to anyone. Period! My clients and potential clients can reach me at almost the speed of light. If they happen to e-mail me when I’m sitting here, I return the e-mail pronto. In fact if you go to my testimonials page, you will see all the reviews of how amazed people are that I get back to them so quickly.  I call people worldwide, so no, I don’t give out my personal private number, but I have a toll free number that I purchased so anyone can contact me and leave me a message if they aren’t near e-mail. He clearly doesn’t know much about how small online businesses are run.We don’t all have receptionists and secretaries to take our calls and even if I did, I wouldn’t be dropping everything to take his call.

   I’m a very very busy entrepreneur who works around 12 hours per day.

I personally like to deal with people who are kind and understanding.

I should have known there was going to be trouble from the minute his assistant treated me like shit. When you want to find out why employees treat you a certain way, follow the chain of command up to the manager, then the owner of the company, you will find that 9/10, the managers or owners of the company are also mean & nasty.

Michelle

Trabuco Canyon
California

Konrad Kafarski purchased my book on how to start & run your own escort agency on Oct. 1, 2006.

His business partner is Devon Cavanaugh dev_cav@hotmail.com

He was hard to deal with from the beginning, constantly e-mailing and phoning, & freaking out because his computer wouldn’t let him open the files. Finally that got resolved.

I pride myself on great customer service, but some customers just push past my limit.

We never got to his consultation session because we were never able to get together with our schedules, but it was NOT for lack of me trying. I was always here, responded to all of his e-mails unless one got lost (this is normal online) & phone calls, & was waiting for him to reschedule each & every time.

Then he calls me several weeks later, the week of November 27, 2006, to say he wants to talk. We set up the consultation for 11/28 at 10 pm.

I ran back to my office after being out running errands. I was trying to find his number which took me about 7 minutes, and yes, it was my responsibility for not being prepared, when the next thing I know, at 3 minutes after 10 (that’s what the e-mail said) I get an e-mail stating this…

“Michelle, Hey! Our appointment was for 10pm Eastern time zone for you to call me. I guess you no showed? Whatever? What great customer service you offer! I can’t wait to tell all of my rich friends about you! HA! HA! Don’t call me anymore. We don’t need the lies and attitude from you. Kk”

Amazing how a guy who is broke (this is what he told me in his very first e-mail) has ALLL these so called RICH friends.

I called him up hoping to get him on the phone and it went straight to his voice mail. I was really pissed off at this point because all he had to do was pick up the phone. He didn’t have to act in this nasty way.

I couldn’t believe the attitude he had after I had given him soooo much of my time & responded to every one of his calls & e-mails.

I was very upset, & left a message saying so.

I don’t care who the client is, no one deserves to be treated this way, & I don’t believe the customer is always right, not when the company bends over backwards.

The next thing I know, a few weeks later, he’s posted a lie about me on Rip Off Report stating that I ripped him off. He then got his friend to do the same thing after I posted a rebuttle.

I later found out that Rip Off Report is a scam site run by a criminal, so even after I complained to them and they wouldn’t allow any other person to post a positive review about me, the post is still live.

Konrad received his book on how to run an escort service, and he was going to get his free 20 minutes consultation, but he had blown it by being very hyper active, & his assumptions that I was a scammer just because I was 5 minutes late. Like I always say, those who scam think everyone else is a scammer, those who lie think everyone else lies.

In my rebuttal post I even stated he could e-mail me his questions, but of course I never heard from him again.

If you escorts want to work for him, do it at your own risk. This means Exotic Publishing does NOT endorse Konrad Kafarski, as we only endorse people who are nice people because we want you to enjoy your escorting experiences & I am trying to clean up the escort industry from people who act in this manner.

Michelle

Konrad Kafarski is associated with the following company:

Aactron. Inc.
Metal–Finishing
29306 Stephenson Hwy.
Madison Heights, Michigan 48071
UNITED STATES
Phone: 248-543-6740