http://www.69Design.co.uk

Posted 1 year, 8 months ago

Mandy Senior (if this is even her last name)
Heswall, UK

http://www.69Design.co.uk

mandy@69design.co.uk
Richard@69Design.co.uk

Richard (her partner according to him) initially contacted me not understanding the “state” field on our shopping cart which I found a little odd only because his e-mail clearly stated he was into web design & I feel most web designers should know how shopping carts work. None of my other UK clients who aren’t web designers have ever had a problem, otherwise I would assume it wasn’t just him.

I wrote him back twice & answered his question & I never heard from him again.

Then several days later Mandy purchased the “How to Become a Successful Escort” business kit & I started to have problems with her from the getgo.

First she didn’t see or fill out our required survey which is also part of our screening process.

Then she says she didn’t get the e-mail with the link to the survey that is sent out to everyone just in case they close their browser right after they purchase. Again I’m wondering why she didn’t see it as it comes up right after the order goes through. I had to write Mandy back several times & even redo her subscription to our client list so she would receive the e-mails she was supposed to be reading. This isn’t something I normally have to do for clients, but I’m all about customer service, so I gladly helped her out.

Then I assume she received the e-mail with the survey link because then she starts giving me attitude that she WON’T adhere to our screening process & she shouldn’t have to because all she is doing is purchasing a book. She says to either give her the book or a refund. She tries to show off to me that she owns a professional company & then throws me her URL… http://www.69Design.co.uk

At this point I was put off. I really don’t deal well with arrogant “know it alls” who try to tell ME how to run a business. It does not matter what a consumer purchases & this isn’t a book, it’s a business kit & this is a relationship with Exotic Publishing to further people’s future in the escort industry.

All companies (online or offline) have the right to screen their clients & this is the escort industry where screening is even more mandatory. It even stated in our terms & conditions that there is screening, especially for people outside of North America, so I started to become suspicious as to why this is such a problem for her.

I started to get the impression that she knows very little about business. Many so called web designers online aren’t true business people. Usually they are just one man operations that don’t understand business at all, which is why they can be very difficult to deal with because they think they are real business people just because they can hang a shingle, & they make no attempt to learn from successful business people. I didn’t know her situation, I was only going based on what I had to deal with so far.

At this point I didn’t want her as a client any longer, as the relationship had already been soured.

I told her that I was going to say it like I see it… that if she really does run a business, she of all people should understand how business works & understand what was asked of her. I felt because she seemed SHOCKED that a business would actually screen her, this now made me question how professional her company really is. I also asked her not to get into the escort industry because she will hinder it since she doesn’t believe in screening & whether she works as an escort or starts an escort agency, this will be a risk to herself or others. Remember, I am trying to clean up the escort industry & also make it more safe.

While I understand this isn’t something she wanted to hear, this is what I felt & I feel it’s my job to advise people, as that’s what they pay me for. They pay me for my expert advice both in business & in the escort industry.

At this point I had already spent a couple of days dealing with her & now I was going to have to refund her the money even though we don’t offer refunds. At first I was going to take our required 15%, but I no longer trusted Mandy, so I just refunded the full amount. Our no refund policy is something else that was clearly mentioned in our terms & conditions page.

So now this entire transaction was costing me money, but that didn’t irk me as much as the attitude from someone I expected more from.

It was also clear to me that Mandy still hadn’t read any of the e-mails that were sent to her inbox & I had asked her to read them again as this would explain our procedure. If you don’t read, you don’t learn & then there are problems. It’s really that simple.

I then get a very angry e-mail back from Mandy which kind of disturbed me. Mandy says she’s already an escort & has been for years & she runs an escort agency, so I’m SHOCKED that this girl has been in the escort industry for years & then has the nerve to tell us we can’t screen her when I’m sure she screens all of her clients who see her. Now I wasn’t sure if she was an escort, escort agency owner, a web designer, or what was going on.

Upon further review I already see a discrepancy. In her original purchase she says the reason she purchased the “How to Become a Successful Escort” business kit was: “I am thinking of running an Agency.”

So she tells me she’s already run an agency (or still is), but really she hasn’t.

Then Richard proceeds to write as well & while he was much more professional sounding, he also hadn’t read things he should have. He also had the nerve to try & tell us how to run our business & then tried to speak for the entire world when he should only be speaking for himself.

Richard, others don’t have these issues that you have. Whenever you have a problem with someone or a company, please speak only for yourself.

As always, you can make your own judgments about what transpired.

Thank you

Michelle

3 Responses to “http://www.69Design.co.uk”

  1. Michelle Says:

    Well I feel positive that when I wrote this post my analysis of this person was correct. She has some serious issues.

    Today, out of the blue around 31 days AFTER she had already been refunded her money, she started threatening us for no reason.

    She calls us scammers & accuses us of committing fraud when of course nothing could be further from the truth.

    Mandy please get some emotional help. Now it’s clear to me this girl must be an escort. It’s unfortunate that some escorts have a lot of anger issues & attack people for no reason at all & try to ruin their lives. This is one of the reasons I have this blog, is to help weed out these emotionally unstable types from the ones who are stable & a positive influence on the escort industry.

    Mandy’s behavior makes it clear to me now why she & her partner refuesed to provide ID. I find the entire situation very fishy. It now looks like she is trying to extort money from us by trying to get us to give her MORE money.

    I’ll keep everyone posted as to what happenes next with Mandy from:

    Website: http://www.69Design.co.uk
    Personal: Mandy@69Design.co.uk
    Enquiries: enquiries@69Design.co.uk

    Office: 0844 800 4694 (9am-9pm Monday-Saturday)
    Sales: 0800 055 6944 (9am-9pm Monday-Saturday)

    This is what she wrote to me today:

    “Hi

    Please read the e-mail below I WANT my money back I will get it back one way or the other there is more than one way to skin a cat. I will be getting in touch with the people who host your web site and all the people you deal with for payments etc. This is down right fraud You said I do not know who I am dealing with well you aint seen nothing yet, You have 24 hours to reply.

    Mandy “

  2. Michelle Says:

    And update on this situation…

    Richard Noakes
    Director
    69Design Ltd.

    A month after being threatened by Mandy, Richard, her partner (or whoever he is to her), proceeded to try & discrete me on another site by saying that we commit identity theft. Anyone who knows me knows how untrue this is & would be shocked at Richard’s accusations.

    Richard also lied saying he never got the refund & that he was going to take “appropriate action”. That to me is a threat. The only time I would consider that not a threat, is if I had actually done something wrong. Of course we never heard back from Richard or anyone else for that matter because you can’t involve authorities if the company you are accusing of committing fraud hasn’t done anything wrong.

    I wasted my time triple checking to make sure they got their refund, so it became clear to me that Richard was just trying to scare people into dealing with Exotic Publishing so people won’t question his very very suspicious unethical behavior.

    Richard is what we call in the industry a “time waster”.

    I even asked Richard to show us his credit card statement with the charge & he just ignored me. I asked him 2-3 times in fact.

    He also lied saying I don’t return phone calls or e-mails. LOL, I find this all so amusing since so many people (clients & non clients) are very surprised when they get very quick responses to ALL of their e-mails & phone messages.

    In my opinion Richard is just a very nasty person just like his Mandy. He thinks he shouldn’t be outed to the escort industry because he’s above everyone else, yet on one of his sites he had a link to a site that outs nasty people in the escort industry.

    The bottom line is, that Richard & Mandy refused to provide ID proving that he or Mandy were the credit card holders & that the transaction could be processed. Then I was threatened & given an ultimatum. Anyone who knows me knows I don’t tolerate threats OR ultimatums. You can abuse other people, but I don’t tolerate abuse.

    All companies have the right to check ID, ESPECIALLY in the escort industry & you shouldn’t be getting into the escort industry if you refuse to prove your identity because when you screen clients you will be doing the same exact thing.

    Richard claims he’s very knowledgeable about the escort industry, yet he compares the escort industry with Amazon & how Amazon doesn’t screen their customers LOL This is a very ignorant comment.

    How can you compare a mainstream company that is VERY well known to a company that is smaller & works in the escort industry? That’s like comparing apples to oranges. There is no comparison.

    So from my point of view, just from that statement alone I can see Richard knows next to nothing about the escort industry.

    So Richard cost Exotic Publishing a lot of money & I (the leading escort industry expert) wouldn’t recommend his company.

    Michelle

  3. Michelle Says:

    I have been approached by another person who’s had very negative dealings with Richard. I can’t divulge that person’s name for their safety.

    I will keep you updated as I find out more information I can divulge.

    Here is his blog.

    http://www.69design.net/blog/

    Michelle

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